Privacy Policy

This Privacy Policy explains how Neu-Erlebnisde ("we", "our") processes personal data relating to visitors, prospects, and clients in the United Kingdom. We act as the controller for information collected through this website and during the course of providing graphic design and related advisory services. Our aim is to handle data in a manner that is lawful, fair, and transparent under the UK GDPR and the Data Protection Act 2018.

Categories of data we may collect include identification and contact details (such as name, email address, and telephone number), professional information (such as role and company), project details, and technical information generated by your device or browser (such as IP address, timestamps, and basic analytics). We collect information that you choose to provide via forms, calls, or email, and we may receive limited analytics data through cookies or similar technologies for performance and audience measurement. You can adjust cookie preferences via the on-page banner and your browser settings.

We use personal data to communicate with you, provide proposals, deliver and invoice services, manage our relationship, improve site performance, and meet legal or regulatory obligations. The legal bases we rely on include consent (for optional communications), performance of a contract or steps prior to entering a contract, legitimate interests (for service improvement and reasonable business administration), and compliance with applicable laws. Where consent is used, you may withdraw it at any time without affecting prior processing based on consent.

We share data only as needed with carefully selected providers supporting hosting, email delivery, file transfer, accounting, or analytics. These recipients are engaged under appropriate contractual safeguards. International transfers, if any, are protected by recognized mechanisms such as standard contractual clauses or UK addenda, along with technical and organizational controls designed to protect confidentiality and integrity.

We retain personal data for durations aligned with the purpose of collection, typical contract lifecycles, and statutory requirements. When data is *** longer required, it is deleted or anonymized according to documented retention practices. We apply proportionate security measures including access controls, encryption where appropriate, and regular review of supplier arrangements.

Under UK data protection law, you may have rights to request access, rectification, erasure, restriction, portability, or to object to certain processing, including direct marketing. Requests can be submitted using the contact details below. We will respond within the timelines set by applicable law. If you have concerns, you can contact the Information Commissioner’s Office (ICO). We encourage reaching out to us first so we can address your query efficiently.

Our services are directed at business users. We do not knowingly collect information relating to children. Links on this site may point to internal resources such as our Legal page for contractual and compliance notes. This Policy may be updated to reflect changes in law or our operations. Material changes will be highlighted on this page with a revised effective date.

Contact: Neu-Erlebnisde, 27 Ashford Road, Reading, RG1 8DQ, United Kingdom. Email: Neu-Erlebnisde@outlook.com. Phone: + (44) 758 293-46-17.